Customer Reviews

Customer Reviews

At Approved Cars we pride ourselves on our customer service. Please leave a review by clicking the button on the right. Don't just take our word for it, read our customer reviews here:

David C.
Brilliant speedy service, went in to enquire and the gentleman simply talked me through the selection of cars, options I had about trade ins finance and so on. Buying was so quick and painless I love the new car and it's thanks to these guys. Big thanks to Lewis for being so helpful.
Paul W.
Professional, excellent service. Recommend! The people are very good, listen to your needs and give good advice. Car range isn't too shabby either!
Diane B.
A fantastic experience from approved cars. They made the purchase of our car straight forward and put us at ease. Very informative and professional service answering all our questions. I would highly recommend using Approved Cars Croydon! A great service!
James M.
Went there to buy my current car after having a few months of no luck with cars put me at ease brilliant service and nice genuine salesmen there as well.
Hayden M.
Recently I read an ad on car guru so I called up the office spoke to Anthony had gone over to croydon to check out the car ,I have to say from the start I was given full access to the car took it for a test drive. I was never pressured in anyway. I had some specific requests which were met. I'm really happy with my Hyundai i20, if I could give 6* I would the service I received was spot on. I will definitely recommend this place. Thank you Anthony and the team. Cheers.
James H.
Purchased a car a little over a week ago from here and so far its been great. The purchase was smooth and really happy with the car. A mechanical issue with the car is being sorted promptly by Approved Cars Croydon and if that goes as smoothly as the purchase I would gladly recommend this Used Car dealer.
Bright O.
Approved Cars Croydon is a great place to buy your car, I will recommend this dealer. I had an excellent service.
Simon S.
Great Service and staff, always polite & willing to help!
Cathy P.
Really happy with service from initial enquiry to sale completion. No question too much trouble for Lewis who dealt with everything for me from start to finish hassle free. Would definitely recommend.
James R.
Got my car 2 years ago now, the guys are excellent and so was the service. Will be back again.
George S.
Great guys, easy to deal with. Polite and professional with quick response, couldn't ask for a better service.
Dan Dc
Lewis is the man. Great customer service , quick purchase and he manage to find me an excellent finance . My TT was in mint condition and the best purchase of my life. Thanks mate
Roshni P.
Thank you for helping me choose my first car! Already enjoying it! Dropped car home on the same day on request for fahter's day surprise! Made us all happy! So far so good with the car. Strongly recommending approved cars Croydon. Keep up the good work
Loulou H
Really happy with my purchase from approved , bought a Nissan Juke but there was a few minor problems and I took it back and approved was more than helpful and sorted them quick time and I end up driving home in a lovely bmw .. extremely happy with my bmw..... highly recommend Lewis as he was very helpful whilst we was buying and still now after we have got he is still in contact with my partner regarding the car � thanks approved
Steve T.
Fantastic Service from Lewis very efficient. Would highly recommend.
Nancy R.
Would deffo recommend went a got a bmw from them they was so helpful and give you time to look not pouncing on you and following you to by something you don't want like most places lovely people Evan brilliant with the kids whist sorting paper work out would deffo send family and friends there
Ina B.
Thank you so much Anthony !!!
You was very helpful and was so Quick !! Very Good customer service. I recommended Approved Cars. Amazing Also Anthony bring me the car at home I really Appreciated !! I enjoyed my nissan Qashqai !!
I will come back....
Jasmine W.
Really nice guys! No pressure when looking at the cars which was a nice surprise! Bought a new car from them in the past month, had a few issues with one of the tyres and the wheel balancing but was sorted out straight away with no dramas when i notified Paul, cant recommend them enough. Thanks guys!
Jess W
I bought my car from here a year ago and after having some problems in the first 4/5 months and advised to go back to the dealer by several garages I did and paul dealt with it amazingly and got it all fixed and followed up very quick. Also sorted a Courtesy car for me while mine was out of action and dealt with my nagging great � Would highly recommend them �
Joseph G.
Anthony is a very good salesperson - one of the best in the motor trade!
Pinar D.
Friendly service and people. They have a range of cars for all different budgets. We were shown various cars and also left to have a good look at the interiors. Not much pressure or sales-y talk which was refreshing.

We ended up buying a car from here and have had a great experience when purchasing and after purchase.

Would highly recommended!
Chernice C.
Got a car from approved cars Croydon in March 2018, I'm over the moon with the car. Thank you Lewis for your hard work and quick service! Will only buy cars from here from now on.
Jess W.
I bought my car from here a year ago and after having some problems in the first 4/5 months and advised to go back to the dealer by several garages I did and Paul dealt with it amazingly and got it all fixed and followed up very quick. Also sorted a Courtesy car for me while mine was out of action and dealt with my nagging great � Would highly recommend them!!
Paul W.
The best customer service we have experienced in a long time. Lewis is a credit to the team and we will 100% be returning when we decide to upgrade. We highly recommend anyone looking to purchase a car to give approved cars a try as you will not be disappointed. Thanks for all your help guys.
Omoaga U.
Paul was/is very helpful from the first time I called. Very pleased with the car and service! Thanks!
Raffaella P.
Paul has gone above and beyond! He managed to secure me an excellent finance deal and his general honesty and excellent customer service is an asset to the company.
Judy W.
A rare find! Really an impressive service, professional and competent, knowledgeable and efficient, made the experience of car buying an absolute delight, thanks Lewis.
Jake S.
Great customer service and very welcoming atmosphere. Overall satisfaction with a really good car. Thanks!
Kotsaaki.
Amazing customer service! Anthony was extremely helpful. We bought a car one week ago and they provided us with everything we needed. We highly recommend them.
Mirko D.
I've been really satisfied regarding my experience over there. I found a fantastic staff available to help me to solve some issue that I had with my previous car and I've been given a lot of explanations ( and suggestions) on how to avoid to be cheated next time...Thanks a lot guys I've appreciated it
Keira T. + Bobby
Lewis and Anthony were both wonderful! =)
Robert G.
Polite, professional service. Thank you!
Camahl E.
Always great when I visit! (3rd time!)
Joseph B.
Was a great experience with approved cars,they had a variety of cars with good prices and also flexible finance which were fair, flexible and easy to comply and was explained to me in the best way I could understand.
Dominique G.
Lewis was very helpful!
Sophie K.
Lewis was a friendly chap!
Luiz C. U.
We had a great experience, Thank you Anthony
Jake S.
Very good service!
Sarah B.
Friendly and very good customer service!
Tejan J.
Great Customer service!
Beverly L.
Lewis is a friendly, charming and attentive person! Thanks everyone!
Heather B.
Anthony and Micheal were very helpful and friendly!
Brendan M.
Dealt with Lewis. Very friendly and helpful. Car was in pristine condition when we arrived to pick it up. Would definitely recommend.
Emily B.
Had excellent customer service from Anthony and brought and picked up my Fiat 500 car within 24 hours, can't fault them. Very happy with my car!
George D.
Bought several cars here. Consistently good service and very good people running it.
Nick A.
Excellent service from really helpful staff. Everyone we spoke to went out of their way to help us and we ended up driving away with a BMW 1 series! Great price, great company - would definitely recommend.
Mirko
I've been really satisfied regarding my experience over there. I found a fantastic staff available to help me to solve some issue that I had with my previous car and I've been given a lot of explanations ( and suggestions) on how to avoid to be cheated next time...Thanks a lot guys I've appreciated it.
Tom C.
A really great selection of cars! The customer service was really appreciated.
Christopher A.
The guys are just amazing, I did not think it was possible to get accepted until they pulled off the unbelievable, am really gratiful. To express my gratitude further, I have already introduced a colleague who is being helped out as well. Thank you.
Anthony D.
Fantastic Service, Thanks Paul!
Sarah Y.
Looking for a new car is a time consuming and stressful experience. It's hard to know what to look for, which questions to ask and who you can trust. I can honestly say that Approved Cars are an excellent garage. Anthony was our salesperson and he could not have been more helpful if he'd tried. He listened to what we wanted and answered all our questions. He fully understood our needs and found us a brilliant car. I am so happy I will definitely come back and tell all my friends. If I could give 10 stars I would, a truly stress free experience.
Mark J.
Could not be happier with service I got from your team especially Paul who looked after my car purchase. No pushy car sales talk just friendly and helpful. I will recommend approved cars to friends and family. Very happy.
Anthony P.
Great Service!
Bychan T.
Excellent service given in buying and in part exchanging my car!
Nooraldin A.
Excellent service, Anthony helped from the very start!
Weronika D.
Amazing company. It was my first time getting a car. No one in my family drives so never had support from them when it came to cars. My seller was Lewis and he done an amazing job. Always going above and beyond. As I always had silly questions regarding the car or insurance he had a lot to answer but was always happy to text me at any time of the day!
They had great cars to suit everyone's needs from young and new drivers like me to fully experienced drivers.
Very happy with the service and I highly recommend it!
Tamara D.
Unfortunately my car recently broke down causing myself and my husband to look into buying a new car on finance, all staff were hands on and happy to accomdate our needs. Lewis was our personal dealer and was able to work around our budget and would take his time to ensure we knew exactly what we want and he was able to make our vision come to light. The company was referred to us from a family friend, explaining how efficient and reliable this company is; and this is absolutely true as we were able to drive off with a new car within a 1 day.
Maureen M.
Very good customer service!
Mohamed K-J.
An Excellent company!
Alix T.
I would recommend Approved cars Croydon every time !if I could rate with more starts I would. I first got a car from them 2 years ago and it was perfect, I never had any issues with it and it was affordable. As of recent I've needed a bigger car due to changed circumstances so I've gone back to them and once again they haven't failed to provide excellent customer service and driven off in a new car within a few hours of arriving, they made it that quick and stress free. Unlike other companies I have bought or had finance from the after care and support has been amazing. I'll definitely be back in a few year to upgrade once again.
Daniel S.
Good service and excellent information!
Steve T.
Second time buying a car from these guys. I would discribe these guys as honest and helpful. Definitely would recommend them
Alan W.
Very good service from Anthony! I am a smiley happy chappy! :)
Elise W.
Bought a car from Paul and didn't feel pressured into buying at all, unlike some places. I've had no problems with the car since and would definitely buy from them again!
Carole T.
Customer care was excellent!
Monique B.
Lewis is very helpful, honest and not pressurising! He should be promoted! :)
David G.
Very good service - Would Recommend!
Joyce F.
Lewis was extremely helpful + accommodating!
Latoya B.
Lewis has been amazing, very friendly and informative about my purchase. Thank you for a great service!
Sarah B.
I brought my nissan note from these guys and they where brilliant!

I have since recommended 2 friends and they have given me £50 for each one. Thanks Guys
Alex W.
I went in with a little amount of money in my pocket and expectations to match - but i couldn't have been more wrong! The customer service, value for money & level of quality went above and beyond. I left with a super car and a smile on my face. 5*
Rishi B.
I can not recommend them enough! Approved Cars offered the best price and the best service after having looked around at several dealerships for a BMW one series, I have clocked up around 5000 miles in the last 6 months of using the car and I have had absolutely no problems! Both Lewis and Anthony were incredibly helpful and made the paperwork a seamless process, they even checked up on how the car was treating me a few months after purchase. I've since told numerous people to keep Approved in mind when looking for a new set of wheels.
Fabio C.
Bought a car here the other week and got fantastic customer service, very polite and helpful.
Natasha F
Paul at approved cars was such a helpful and honest man! He helped me get car finance with no issues and also helped me to buy the right car with confidence. Cannot recommend him enough!! I will definitely buy another car from him again!! Thanks so much!!
Dwane L.
Lewis has never let us down. They are all really good. Love it! :)
Charlotte T.
Great service from Lewis, very easy process, thankyou!
Dr. A. Bish
Really informative, friendly and helpful!
K. Lewin
Very helpful, great service!
Keah G.
Great service, not pushy salesmen, + catered to my affordability.
George V.
A thoroughly pleasant experience throughout, and very professional staff.

Thank you so much for everything.
Shahidul I.
My experience with Approved car was brilliant. provided me an outstanding quality car at a reasonable price. the dealers were very kind and wonderful and helped a lot all I can say is thank you for helping me find my dream car and starting a long journey ahead of us.(BMW 320D E)
Tanya W.
Great service, nice + quick!
Walter J.
Amazing!
Mr H. Sandhu
Excellent customer service.
Isabelle W.
Super helpful and friendly. I bought a 12 plate BMW 1 series and I love it, Paul went above and beyond the expected and I will definitely be recommending!
Reg S.
went to approved cars in croydon to buy a bmw 320d and was met by anthony and lewis and must say i have never ever met salesmen who are so polite friendly and as helpful as them they told me all about the car i wished to purchase they gave me the key so i could look over the car without any pressure whatsoever and everything they described to me about the car was totally accurate i can not praise these guys high enough as there professionalism truly shone and i recommend approved cars croydon to anyone on the experience i received from them both and when i next pass through croydon i will not hesitate in popping in to say hello to them both.
Fiona J.
Top class service and a smooth experience from start to finish, will definitely come back here again.

They really go out of their way here to ensure you are 100% satisfied with your new car.

Thank you! 🚙
Delsa W.
The best salesperson I have come across! Lewis is an amazing peoples person, he is the man! One happy customer. (Bought Vauxhall Antara 2013 plate)
Ollie O.
Originally came to look at a BMW, but it was sold when I got there. Instead I bought a TT, Lewis was so helpful! He made the whole process very easy for me and I was in the car the same day I first had a look. Will be recommending to all friends and family.
Ilyaas H.
Approved Cars have probably provided the best service I have ever received from a dealership - having always purchased used cars.
I bought a Lexus CT200H from them - it had a few minor scratches but Anthony, the friendly professional salesperson who sold me the car, gave me a good deal and even got one of his servicemen to make some of the scratches less visible.
They also took my banged up Renault Clio as part exchange. However, the best thing about this dealership is that they go the extra mile for their customer. When I got home after buying the Lexus - the passengers side door handle panel was coming loose. I spoke to Anthony about it and I now have an appointment with one of their serviceman to get it fixed. Furthermore I'd forgotten something in my old clio and one of the staff ran to the storage base where it was to retrieve the item and got back to me straightaway.
I would highly recommend this dealership - their cars are competitively priced, the staff are professional, friendly and really go that extra mile.
I may post an update in 6 months about how my Lexus is fairing - but that's if I'm not too busy having fun with it.
Aaron C.
Excellent!
Mr Brith C.
Great Communication, been very helpful in helping us to make a decision and on how to get the best out of the car. Many thanks!
Mel P.
What a great Experience! Lewis the salesperson who dealt with me couldn't do enough for me! He took his time to explain all the options I had for buying a car and was very honest about what deal would be best for me in my situation (I went a bit crazy with credit cards when I was 18 and got myself a bad credit rating). I never once felt like I had to decide there and then and I was even offered a refreshment. Highly recommend these guys to anyone looking to buy a car of any shape or size. Thanks again Lewis. I hope you enjoyed the chocolates.
Jide M.
The experience I have had with Approved cars has been excellent. They were able to source an affordable finance for my car. The car I originally saw on their web site had been sold by the time I got there but they were able to source an even better car for me the same day. The whole process was very smooth and was handled very professionally. My application went in on a Monday by Thursday I was driving away in my car. I have to mention Lewis in particular who handled my application and also Chris who was able to source my car. I think they have a very effective team at Approved Cars and would most definitely recommend anyone in the market for a car to first give them a call. Thank you all very much.
Adam G.
Thank you so much Anthony and Paul such big help from the get go, if you need a car go to these guys they know what they are doing they got me my dream car even with bad credit, so helpful and I will be recommending them to everyone I know, so once again thanks and see you when I want another one
Tony F.
Bought a great car, had great service and got a good deal - Vauxhall Insignia 2011
J. Schokker.
Good Service, Fair help!
Isaac O.
Anthony was genuinely helpful and made the process as smooth as possible. I believe he made the difference with todays purchase. (VW SCIROCCO TSI)
Iona & Robert S.
Anthony was really informative all throughout the process and made our purchase really easy. Will definitely use Approved Cars again and recommend this company.
Frank A.
Thankyou!! Malcolm is tops!!
N Edwards.
All very straightforward and professional!
Diana C.
Very happy, a very quick turnaround.
Tiffany C.
Very pleased with the result & I like my car! Thankyou.
Chris G.
I am very picky when it comes to choosing cars but these guys managed to source me the exact make, model and color of car I was after.
The staff were friendly and patient the whole time I was there as they had to move about 20 cars to allow me to test drive a few of the cars I liked the look of! The cars that I drove were all clean and nice to drive but they didn't have the exact colour I was after so I decided to leave them.
The salesman then informed me that he should be able to source the car to the exact description I was after within a week, so I left him my number and waited for a call. The following day he called me up with a description of a few vehicles similar to what I was after. He even sent me pictures to make sure I was happy with my choice. They managed to source the car for me and it was in the showroom two days later.
I drove away the car the same week (a BMW 1 series) and have been very happy with it ever since.
I recently brought a friend down to get a car from them (who didn't give them such a hard time with test drives) and they gave me £50 as a thankyou!
Faith O.
Great service!
Franklyn L.
Speedy, professional service from all the team at Approved.
Jaye D.
Lewis was very helpful and delivered great customer service.
Louise S.
Bought a 2010 Ford Focus, great experience, customer service second to none. Managed to arrange car finance when other companies couldn't. Love my car and would use you guys again. Many thanks
Anton R.
Great service throughout from the guys there. Also got me finance where other companies would not.
Highly recommend visiting them.
Paul C.
My has girlfriend bought her last 2 cars from there and has never had a problem with either of them and had great service before and after sale both times - Volkswagen Golf 2011